EDUCATIONAL CURRICULUM OF BACHELOR

Specialization: Office Management

 

OVERVIEW OF THE PROGRAM

1. Main information about the program

• Name :

+ Vietnamese: Quản trị văn phòng

+ English: Office Management

• Program code: 52340406
• Graduation level: Bachelor
• Course time: 4 years
• Name of the degree

   + Tiếng Việt: Cử nhân ngành Quản trị văn phòng

+ English: The Degree of Bachelor in Office Management

- Assigned training institution: The University of Social Sciences and Humanities – VNU,Hanoi

2. Educational objectives

This program provides theoretical and practical basic knowledge at graduate level; expertise and professional and supplementary knowledge in Office Management in order to help the graduates have abilities to execute and complete the basic tasks required in office management or work as advisors, helping officials organize and execute office management works. Moreover, graduates also can do research and lecture works in the institution which has office management department and can attend to higher education in this major.

3. Admission

Admission procedures are compatible to regulations of VNU, Hanoi.

 

 

 

 

 

 

 

 GRADUATION REQUIREMENTS

1. Courses and professional abilities
   1. Courses

Graduates have thorough theoretical knowledge in the educated major; apprehend the techniques and have practical knowledge to resolve complex tasks; have main knowledge about basic principles; natural and social rules in the educated field, in order to develop comprehension and have ability to continue to the higher education; have knowledge about management, execution, law and environmental protection related to educated major and have particular knowledge and ability in following subjects:

 

1. 1. 1. General courses

-    Remember, understand and can explain the basis of  science according to Marx – Lenin, Ho Chi Minh ideology idea and revolution path of  Vietnam Communist Party; Defense and Security and other supportive abilities.

-    Have basic ability to use at least one foreign language with listening, speaking, reading and writing skills equivalent to level 3 of Vietnam six-level framework for foreign language assessment.

• 1. 2. Sectoral courses
• Remember, understand and well apply science research methods in the area of social science and humanity in general and office management in particular.
• Remember, understand and well apply the knowledge about government, culture, psychology, natural and social environment in the major of office management.
  1. 3. Basic courses
• Understand and well apply the knowledge about management, science of organizing, documentary and archival management, moral in official business and administrative accountant specialize in office works and office management.
  1. 4. Specific courses
• Remember, understand and well apply the knowledge of text editor, clerical and archival job in the office works and office management.
• Understand and well apply the knowledge about advisory job, information collect for the head of the office or department.
• Understand and well apply the knowledge about official culture, facility management, human resource management, meeting hold and reception.
• Understand and well apply the secretarial works.
• Understand and well apply information technology in the office works
• Understand and well apply the knowledge of communication, presentation, collecting and processing real-time information; can apprehend reasons to analyze and propose resolutions help increase effectiveness of the works.
  2. Autonomous ability and responsibility

Having leading skills in educated major and proposing emerging issues in appointed missions; good self-orientation  and effectively adapting to diverse working environment; constantly self-educating to update researching and working abilities; good abilities to finalize specific issues of related work; excellent skill in planning, coordinating and exploiting collective ideas; excellent possibilities and innovating academic duties at an average level.

2. Skills
   1. Major’s skills
      1. Professional skills

• Have skill to complete complicated tasks, require apply both theoretical and practical knowledge in different cases; have ability to analyze, summarize and assess database and information; summarize collective ideas and using new innovations in order to resolve practical or abstract in the educated major; have ability of professional guidance and problem solving for local or regional problems.
• Do advisor works for the chief about office activity organize, human resource management, financial management, organize and using sources information in order to help management works.
• Creating and advise head of the office  to creating documents, promulgate popular kinds of documents; manage and advise him to organize the document system generated from office’s activities;
• Directly organize and manage works’ files; know how to train the others to do so.
• Directly execute and advise head of the office to manage and utilize the office’s stamps.
• Directly execute and advise head of the office to organize, manage and utilize the archival works.
• Competently apply advisory methods and work organizing for head of the office.
• Competently apply communication and behavior procedures in the field of administrative office;
• Capably utilize computer softwares for office duty like NETOFFICE, E-Office…;
• Capably operate all the office gadgets.
  1. 2. Reasoning, thinking and problem solving capabilities:
•    Noticing and shaping issues related to managing and executing office duties
• Proposing solutions in managing and executing office duties;
• Taking solutions and recommendations for managing and executing office duties.

 

• 1. 3. Researching and knowledge gaining capabilities.
• Searching and updating knowledge on office management and other office duties.
• Synthetizing the materials of office management and other office duties.
• Researching office management and other office duties.
• Applying the results of research and reality into office management works and other office duties.

 

• 1. 4. Systematic thinking capabilities
• Have systematic and logical ways of thinking about the problems of office duties.
• Detecting the problem and relations among office duties and relationships between them
• Determining the priorities in office duties
• Analysing, selecting the core issues and taking solutions to deal with the field of office duties.
• Having multidimentional thinking in problem solving and find out balance solutions in office managements and duties.

 

• 1. 5. Social context
• Evaluating the social context in relation to major field, and determining the role ofa bachelor of Office management.
• Planning and find the properly methods to satisfy the variations of demands of the job, self-develop with the help of knowledge and skills.
• Taking advantage of the developments of the major in the world.

 

1. 1. 6. Organization context

        - Being conscious of the organizational context and adapting to the requirements of work in diverse organization models such as governmental organization, non-governmental organization, businesses, schools and so on
        - Connecting with media in internal organization, developing the organization's culture and achieving suceess in their work.

                                                                                                         

1. 1. 7. Apply knowledge and skills in practice.

- Mastering the office’s gadgets for good use of the works.

- Raising ideas on office management’s works and other office duties.- Creatively and flexibly applying knowledge into office management’s works and other office duties.
- Fluently using professional skills of  records and archives management
- Actively handling the equipment for work

 

1. 1. 8. Creativity, development and ability to lead to the changes of the works.

-Predicting the development trend of records and archives management in integrational period

- Shaping objectives for records and archives management adapt to development trend

- Good planning skills to archieve set targets

- Fluently implementing the plan

 

2.2. Supplementary skills

2.2.1 The personal skills
- Excellent abilities in organizing plans
- Promptly adapting to the changes of living and working environment
- Having an inquiring mind and researching in whole life
- Analysing the colleague to self-improve

2.2.2 Working in groups
- Effectively guiding the group to work
- Well managing the group's activities
- Developing the group
- Effectively Leading the group
- Flexibly working with the diverse groups

2.2.3. Managing and leading

-  Being honest, reliable and responsible at works

-  Professionally behaving in organizing

• Excellent abilities in management and arrangement.
• Holding responsibility under the law about personal decisions at works

-  Having negotiation and convince skills on other groups or people in office

2.2.4. Communication skills

- Well building up the communication strategy
- Well arguing and ordering communicating ideas in specific cases
- Fluent communicating in writing
- Flexibly communicating via e-mail/media
- Good presentation skill
- Good communication with colleagues in office

2.1.5. Foreign language skill

      Have foreign language skill capability at the adequate level, in order to understanding main idea of a report or talking of the familiar topics , related to the educated major; can use foreign language to deal with some normal situation; can write simple reports, express ideas in the situation related to the major.

2.2.6. The other supplementary skills
      Skillfully using computer and software to process and preserve information, in order to meet the requirements of archives management

3. Moral qualities

3.1. Personal moral qualities

- Solemn

- Hard working, enthusiast

- Independent, persistent

- Ready to face the challenges, odds

3.2. Professional moral qualities

- Responsible

- Professional

- Active working

- Independent and innovative

3.3. Social moral qualities

- Having collective responsibility
- Obeying Law
- Ready to secure the truth and supporting progressive innovation

                 4.Possible positions of the graduates

           - Specialist, working in administrative offices

- Office secretary or administrative advisor in the administrative office of the organizations, companies, projects…

- Hold the leading position of the office of the companies, government bodies and other organizations.

- Lecturer in the education institution in office management and office duties on vocational, college and university level.

- Researcher, study in office management in universities or other research institutes.

5. Chances of higher education

                   - The opportunity to study up to higher level such as MA, PhD and become expert in the field of office management science, and working in centers/ institutes/ research bodies of administrative or office management science.

 

 

 

 

 

 

 

 

TRAINING PROGRAM

1. Summary of curriculum requirements

 

Total credits accumulated: Block of General knowledge (exclude physical education, defence and security education, supporting skills): Block of knowledge by field: + Required: + Optional: Blcok of knowledge by major: + Required: + Optional: Block of knowledge by group of major: +Required: + Optional: Block of knơledge by specific major: + Required: + Optional: + Annual Assignment, interships and graduation thesis:

134 credits     27 credits 26 credits 20 credits 6/10 credits 17credits 12 credits 5/12 credits 17 credits 12 credits 5/12credits 47 credits 22credits 12/20 credits   13 credits

2 . Curriculum Framework

No.	Code	Courses	Credits	Credit hours			Code Prerequisite course
				Theory	Practice	Self study
I		Block of general knowledge (M1) (Excluding subjects from 9 to11)	27
	PHI1004	Fundamentals of Marxist-Leninist Philosophy 1	2	24	6
	PHI1005	Fundamentals of Marxist-Leninist Philosophy 2	3	36	9		PHI1004
	POL1001	Ho Chi Minh's Ideology	2	20	10		PHI1005
	HIS1002	Revolutionary Guidelines of Vietnam Communist Party	3	42	3		POL1001
	INT1004	Informatics	3	17	28
		Foreign Language 1	4	16	40	4
	FLF2101	English 1
	FLF2201	Russian 1
	FLF2301	French 1
	FLF2401	Chinese 1
		Foreign Language 2	5	20	50	5
	FLF2102	English 2					FLF2101
	FLF2202	Russian 2					FLF2201
	FLF2302	French 2					FLF2301
	FLF2402	Chinese 2					FLF2401
		Foreign Language 3	5	20	50	5
	FLF2103	English 3					FLF2102
	FLF2203	Russian 3					FLF2202
	FLF2303	French 3					FLF2302
	FLF2403	Chinese 3					FLF2402
		Physical Education	4
		Defense – Security Education	8
		Supporting Skills	3
II		Block of knowledge by field (M2)	26
II.1		Required courses	20
	MNS1053	Research Methods	3	36	9
	HIS1056	Fundamentals of Vietnamese Culture	3	42	3
	HIS1053	History of World Civilization	3	42	3
	PHI1054	General Logics	3	31	14
	THL1057	General State and Law	2	20	5	5	PHI1004
	PSY1051	General Psychology	3	45
	SOC1051	General Sociology	3	39	6
II.2		Optional courses	6/10
	INE1014	General Economics	2	20	10
	EVS1001	Environment and Development	2	26	4
	MAT1078	Statistics for Social Sciences	2	20	10
	LIN1050	Practicing on Vietnamese Texts	2	20	10
	LIB1050	Introduction to Information Literacy	2	20	10
III		Block of knowledge by major (M3)	17
III.1		Required courses	12
24	TOU1100	Introduction to Business Management	3	30	15
25	MNS1100	General Management Science	3	36	9
26	MNS1104	Human Resource Management	3	36	9		MNS1100
27	PSY2031	Psychology of Management	3	30	15		PSY1051
III.2		Optional courses	5/12
28	GEO1001	Geography of the World	2	26	4
29	CAL2004	Vietnamese Administrative Law	2	26	4
30	MNS1102	Systems Theory	2	24	6
31	LIB2001	Introduction to Information science	3	40	5
32	MNS1101	Organizational Culture	3	36	9
IV		Block of knowledge by group of major (M4)	17
IV.1		Required courses	12
33	ARO1160	Theories on Management	3	39	6
34	ARO1151	Introduction to Office Management	3	36	9
35	ARO1161	Organizing Offices	3	36	9		ARO1151
36	ARO1156	Organizing the Management of Records and Archives Work	3	36	9
IV.2		Optional courses	5/12
37	MNS2064	General Administration Studies	3	39	6
38	ARO1162	Office Human Resources Management	3	30	15		ARO1151
39	ARO1153	Ethics in Service	2	22	8
40	ARO1158	PR in Offfice Activities	2	20	10
41	ARO3029	Administrative and Professional Accounting	2	20	10
V		Block of knowledge by specific major (M5)	47
V.1		Required courses	22
42	ARO3041	Documentation Compiling Methods	3	25	20
43	ARO3063	Records Work	5	50	25
44	ARO3064	Skills on Advisory	3	30	15
45	ARO3065	Facilities Management	2	20	10		ARO1151
46	ARO3066	Office Culture	3	39	6		ARO1151
47	ARO3067	Secretarial Skills	3	36	9		ARO1151
48	ARO3048	Applying Informational Technologies to Office Work	3	20	25		ARO1151
V.2		Optional courses	12/20
48	ARO3068	Event Organization in Office	2	20	10		ARO1151
49	ARO1152	Office Receptions	2	22	8		ARO1151
51	ARO3049	Communication Skills	2	20	10
52	ARO3050	Collecting and Analyzing Information	2	20	10
53	ARO3030	Presentation Skills	2	18	12
54	ARO3051	Skills for Organizing Office Activities	2	20	10
55	ARO3052	Skills for Group Working	2	20	10
56	ARO3053	Skills for Time Managing	2	20	10
57	ARO3054	Skills for Conflict Management	2	20	10
58	ARO3055	Skills for Using Office Facilities	2	20	10
V.3		Annual Assignment, Internship and Graduation thesis	8
59	ARO4050	Field Work	3	5	40
60	ARO4051	Internship	5	10	65
61	ARO4052	Graduate Thesis	5
		Replacement Subjects
62	ARO4059	Office Management Theories	2	26	4
63	ARO4060	Professional Skills for Office Activities	3	30	15
		Total	134